General Terms and Conditions

1. scope of application and provider These General Terms and Conditions apply to all orders and sales via the online store, operated by Sand Green OÜ. By placing an order, the customer agrees to these terms and conditions.

2. conclusion of contract The product presentation in the online store does not constitute a binding offer. A contract is concluded when the customer places an order and this is confirmed by Sand Green OÜ by e-mail.

3. prices, shipping costs and delivery All prices are inclusive of VAT. Additional costs, such as for shipping, are indicated in the order process. Delivery takes place worldwide under the conditions specified in the store.

4. payment modalities Various payment methods are offered and specified in the online store. Sand Green OÜ reserves the right to exclude certain payment methods.

5. right of withdrawal and instructions Customers can cancel the contract within fourteen days without giving reasons. The revocation period and modalities are set out in a separate revocation policy.

6. warranty The statutory warranty rights apply. Upon receipt of defective goods, the customer is entitled to the statutory warranty rights.

7. limitations of liability Sand Green OÜ is liable without limitation for intent and gross negligence. In the event of slight negligence, liability shall be limited to the breach of material contractual obligations.

8. data protection The collection and processing of personal data is carried out in accordance with the privacy policy and the applicable data protection laws.

9. company history and brand value Westgem, founded in the late 1990s in Austria, stands for quality and expertise in the field of minerals, crystals and fossils. The brand represents many years of experience and commitment to excellence.

10. notes on historical transactions The company accepts no liability for products and transactions made before the acquisition by Sand Green OÜ. These historical offers serve to illustrate competence and customer loyalty.

11. final provisions Should parts of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. Estonian law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods, provided that there are no international consumer protection regulations to the contrary.